Bibliothek / E-Mail-Automatisierung
E-Mail-Automatisierung
Täglich Rückgewinnungsangebote mit Gemini an gefährdete Kunden senden
Jeden Tag erhalten Kunden mit hohem Abwanderungsrisiko aus Google Sheets ein von Gemini verfasstes Rückgewinnungsangebot per Gmail, und die Tabelle wird aktualisiert.
Was sie bewirkt
# 02. Generate & Send Win-Back Offer (Loop) Purpose: Processes each eligible customer found in the previous step individually within a loop. 1. Generate Offer (Gemini): Uses Google Gemini to create a personalized win-back offer (Informational, Bonus Points, or Discount) based on the customer's predicted_churn_score and preferred_categories. Outputs offer details in JSON format. 2. Log Sent Offer: Records the successful generation and intent to send the offer (action_taken, timestamp, customer_id) in the 'SYSTEM_LOG' Google Sheet. 3. Send Email (Gmail): Sends the generated offer details (offer_title and offer_details) via email to the customer's user_mail. The loop continues until all eligible customers are processed.
Die Schritte
- Scheduled Start: Daily Churn Check
- Fetch Customer Data from Sheet
- Filter High Churn Risk & No Campaign Customers
- Check if Eligible Customers Found
- Process Each Eligible Customer
- Generate Win-Back Offer
- (LLM Model for Offer Generation)
- (Parse Offer JSON)
- Log Sent Offer in System Log
- Send Win-Back Offer via Email
- Set 'Not Found' Status
- Log 'Not Found' in System Log
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