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Chatbots & Messaging Bots

Answer Instagram and Telegram Product Questions with OpenAI

When a customer message reaches the webhook, OpenAI extracts the product request, filters a Google Sheets catalog and sends a tailored answer.

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What it does

Workflow Node Descriptions: Receive Request: "📥 Incoming customer message" Parse Request AI: "🤖 Extract brand/model/size from text" Extract Data: "📊 Process JSON output" Product Database: "📋 Load all products from inventory" Filter Products: "🔍 Find matching items only" AI Manager: "💬 Generate friendly response" Send Response: "📤 Deliver result to customer"

The steps

  1. OpenAI Chat Model
  2. OpenAI Chat Model1
  3. Receive Request
  4. Parse Request AI
  5. Extract Data
  6. Product Database
  7. Filter Products
  8. AI Manager
  9. Send Response

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