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Customer Support & Helpdesk

Classify WordPress contact form submissions with Gemini and draft replies in Gmail

Receives Contact Form 7 submissions via webhook, classifies each inquiry with Gemini, drafts a reply in Gmail, and logs the results to Google Sheets.

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What it does

# WordPress Contact Form (CF7) Responses and Classification This workflow optimizes the management of inquiries received through a contact form on a WordPress site, automating the process of classification, response drafting, and data storage. This workflow is particularly useful for businesses that receive multiple daily inquiries and want to improve their efficiency in managing customer communications.

The steps

  1. From Wordpress
  2. Set Fields
  3. Google Gemini Chat Model
  4. Message Classifier
  5. Google Gemini Chat Model1
  6. Email draft - Other info
  7. Email writer (Others)
  8. Google Gemini Chat Model2
  9. Google Gemini Chat Model3
  10. Email writer (Order info)
  11. Email writer (Product info)
  12. Email draft - Product info
  13. Email draft - Order info
  14. Save on Sheet (product)

19 steps in total.

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