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Library / Alerts & Notifications

Alerts & Notifications

Summarize Calls and Notify Teams via Slack and WhatsApp

When a call webhook arrives, an OpenAI router agent summarizes it and sends the right notification by Slack, Gmail or WhatsApp while updating HubSpot.

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What it does

## Router agent Makes decisions with the help of an LLM - Analyzes the content - Decides which part of the transcript is relevant to the different departments - Sends the emails to the departments

The steps

  1. Router Agent
  2. Summarization
  3. OpenAI Chat Model
  4. Gmail
  5. Slack
  6. WhatsApp Business Cloud
  7. Webhook
  8. Define routing emails
  9. HubSpot Search Client
  10. HubSpot Save Notes

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