Forms & Surveys
Classify Customer Feedback with OpenAI Sentiment
When a feedback form is submitted, OpenAI classifies the sentiment, merges it with the answers and stores everything in Google Sheets.
What it does
# Stickynote Workflow ## Overview Automated workflow: Stickynote Workflow. This workflow integrates 6 different services: stickyNote, formTrigger, merge, stopAndError, googleSheets. It contains 11 nodes and follows best practices for error handling and security. ## Workflow Details - Total Nodes: 11 - Node Types: 6 - Error Handling: ✅ Implemented - Security: ✅ Hardened (no sensitive data) - Documentation: ✅ Complete ## Node Breakdown - Sticky Note2: stickyNote - Sticky Note3: stickyNote - Sticky Note4: stickyNote - Sticky Note5: stickyNote - Sticky Note6: stickyNote - Add customer feedback to Google Sheets: googleSheets - Merge sentiment with form content: merge - Classify feedback with OpenAI: openAi - Submit form with customer feedback: formTrigger - Error Handler for 9772eac1: stopAndError - ... and 1 more nodes ## Usage Instructions 1. Configure Credentials: Set up all required API keys and credentials 2. Update Variables: Replace any placeholder values with actual data 3. Test Workflow: Run in test mode to verify functionality 4. Deploy: Activate the workflow for production use ## Security Notes - All sensitive data has been removed or replaced with placeholders - Error handling is implemented for reliability - Follow security best practices when configuring credentials ## Troubleshooting - Check error logs if workflow fails - Verify all credentials are properly configured - Ensure all required services are accessible
The steps
- Add customer feedback to Google Sheets
- Merge sentiment with form content
- Classify feedback with OpenAI
- Submit form with customer feedback
- Error Handler for 9772eac1
- Error Handler for 235edf5b
- Error Handler
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