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Forms & Surveys

Classify Customer Feedback with OpenAI Sentiment

When a feedback form is submitted, OpenAI classifies the sentiment, merges it with the answers and stores everything in Google Sheets.

What it does

# Stickynote Workflow ## Overview Automated workflow: Stickynote Workflow. This workflow integrates 6 different services: stickyNote, formTrigger, merge, stopAndError, googleSheets. It contains 11 nodes and follows best practices for error handling and security. ## Workflow Details - Total Nodes: 11 - Node Types: 6 - Error Handling: ✅ Implemented - Security: ✅ Hardened (no sensitive data) - Documentation: ✅ Complete ## Node Breakdown - Sticky Note2: stickyNote - Sticky Note3: stickyNote - Sticky Note4: stickyNote - Sticky Note5: stickyNote - Sticky Note6: stickyNote - Add customer feedback to Google Sheets: googleSheets - Merge sentiment with form content: merge - Classify feedback with OpenAI: openAi - Submit form with customer feedback: formTrigger - Error Handler for 9772eac1: stopAndError - ... and 1 more nodes ## Usage Instructions 1. Configure Credentials: Set up all required API keys and credentials 2. Update Variables: Replace any placeholder values with actual data 3. Test Workflow: Run in test mode to verify functionality 4. Deploy: Activate the workflow for production use ## Security Notes - All sensitive data has been removed or replaced with placeholders - Error handling is implemented for reliability - Follow security best practices when configuring credentials ## Troubleshooting - Check error logs if workflow fails - Verify all credentials are properly configured - Ensure all required services are accessible

The steps

  1. Add customer feedback to Google Sheets
  2. Merge sentiment with form content
  3. Classify feedback with OpenAI
  4. Submit form with customer feedback
  5. Error Handler for 9772eac1
  6. Error Handler for 235edf5b
  7. Error Handler

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