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Library / Alerts & Notifications

Alerts & Notifications

Send Patient Appointment Reminders by Email and SMS

When a new appointment webhook arrives, it stores it in Sheets, Airtable or Postgres and waits to send email and Twilio SMS reminders.

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The steps

  1. Webhook: New Appointment
  2. Extract Appointment Data
  3. Format & Validate Data
  4. Store in Google Sheets
  5. Store in Airtable
  6. Wait: 3 Days Before
  7. Send 3-Day Email Reminder
  8. Send 3-Day SMS Reminder
  9. Update Google Sheets: 3-Day Sent
  10. Update Airtable: 3-Day Sent
  11. Wait: 1 Day Before
  12. Send 1-Day Email Reminder
  13. Send 1-Day SMS Reminder
  14. Update Google Sheets: 1-Day Sent

18 steps in total.

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